1.1 Full Refund: We offer a full refund within 30 days of purchase if less than 20% of the course content has been accessed. This allows you to explore the course content and decide if it is a good fit.
1.2 Partial Refund: After 60 days or if more than 20% of the content has been accessed, refunds are not available. This policy helps maintain the integrity of our course content while giving students the flexibility to try the material.
1.3 No Refunds After Completion: If the course has been completed in its entirety, no refunds will be issued, regardless of the time since purchase.
2. Cancellation Policy
2.1 Subscription-Based Courses: If you are on a subscription plan, you can cancel at any time to avoid further charges. Cancellations will take effect at the end of the current billing cycle. No partial refunds are issued for unused days within the billing period.
2.2 One-Time Purchases: If your course access is a one-time purchase, cancellations are not applicable, as course access is provided immediately upon purchase.
3. Exceptional Cases
We understand that extenuating circumstances may arise. If you have a unique situation, please contact our support team at [email protected] Exceptional refund requests are reviewed on a case-by-case basis but are not guaranteed.
Contact Us
If you have any questions or need clarification on this policy, please reach out to our support team at [email protected]. We’re here to help and are committed to providing the best learning experience possible.